BtSell ships to customers in Canada and select international destinations. Our goal is to provide fast, reliable delivery with no hidden costs.

Processing Time

• All orders are processed within 1–2 business days of purchase.
• Orders placed on weekends or holidays are processed the next business day.

Delivery Time

• Standard delivery: 5–10 business days after dispatch.
• Delivery times may vary for remote regions or during peak seasons.
• We will email you a tracking link once your order ships.

Shipping Locations & Costs

• We offer free delivery on all orders within Canada.
• For international orders, shipping is free; however, your country may charge customs duties or taxes at delivery.

Carriers & Tracking

• We partner with trusted carriers (e.g., Canada Post, UPS, DHL) to ensure safe delivery.
• Tracking information will be sent via email once your order ships.

Lost, Damaged or Delayed Packages

• If your package is lost, arrives damaged or is delayed beyond the delivery window, please contact our support team within 7 days of the expected delivery date.
• We will work with the carrier to resolve the issue and, if necessary, send a replacement or refund.

Questions?
For shipping questions, please contact support@btsell.ca or call (705) 302‑3172.

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